Returning a bike ?
It's easy: simply return your bike at the nearest station to your destination
STEP 1 : REATTACH THE BIKE
- Once you have completed your journey, return your bike to any velo'v station.
Wait a few seconds, two successive beeps and the green light will confirm that the bike is locked correctly.
If not, push the bike clip as far as possible into the bike post. If necessary, lift the bike up into the saddle at the same time to facilitate parking.
STEP 2 : YOUR RECEIPT
- Any doubt on the restitution of your bike?
Identify yourself at the station. If your bike is correctly locked, you will be able to print a receipt.
On the contrary, the following message will be indicated: « you currently have a bike out on hire ».
Any doubt ? Call vélo'v on 0800 08 35 68.
WHAT IF THERE'S NO ROOM FOR MY BIKE AT THE STATION?
>> Find out more
